Khaki Custom Name Patch

SHIPPING POLICY

Orders are processed within 2 to 3 business days (excluding weekends and holidays) after you receive your order confirmation email. A shipping notification with tracking details will be sent once your order is dispatched.

RETURN & EXCHANGE POLICY

You may return or exchange items within 30 days of delivery by sending them to our nearest warehouse. To be eligible, items must be unused, unworn, unwashed, and in their original condition.

Please note that we do not accept returns on sale items or gift cards. However, exchanges for items of equal or greater value are available.

WORLDWIDE DELIVERY

We ship worldwide! Enjoy free express delivery on orders over $100. For orders under $100, a $6 flat shipping fee applies.

For any questions regarding our products or for assistance with your order, please email support@urbanwanted.com and you should get a response within one business day. If you are emailing about your order, please make sure to include the order number or the email address used at checkout in your message. Thank you!

Email: support@urbanwanted.com 

Address: 11923 NE Sumner St, STE 844571, Portland, Oregon, 97220, USA

• We truly believe that a good shopping experience is what makes our customers return to us. We want you to be happy and satisfied, therefore, we offer a Risk-Free 30 Day Guarantee!
• If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
• Our staff will be more than happy to assist you with any issues you may have. Just send us an email to support@urbanwanted.com.
• We give you the choice of fully covered replacement or a partial refund.
• We offer customer support 24 Hours a Day, 7 Days a week. 100% Customer Satisfaction Guaranteed!